Get in Touch With Us
Got a question about one of the sites we cover, spotted something that needs updating, or just want to tell us what you think? This page explains how to reach the team behind plasticlogic.com and what happens once your message lands.
The Best Way to Reach Us
Email is the most reliable route. Send your message to [email protected] and a member of the team will read it — there's no auto-reply doing the work here. We aim to get back to you within a couple of working days, though it can take a little longer if we're mid-way through updating our reviews of new sweepstakes casinos or working through a busy period.
A quick summary of what your message is about at the top helps us route it to the right person faster, whether that's a factual query, a correction, or something else entirely.
What You Can Get in Touch About
- Questions about how sweepstakes casinos work — if you're unsure how Gold Coins and Sweepstakes Coins differ, how the no-purchase-necessary entry method works, or how redemption thresholds and verification apply, we're happy to point you toward the relevant explanation.
- Corrections and accuracy checks — operators change their welcome offers, eligible states, and terms fairly often. If you notice something on this site that looks out of date — a bonus that's changed, a state restriction that's shifted — please flag it. We'd rather fix it than leave it standing.
- Content suggestions — if there's a new sweeps cash casino you think deserves a look, or a topic around sweepstakes slots, loyalty perks, or mobile play you'd like covered, let us know.
- Partnership or editorial enquiries — if you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind. We're upfront that some of our content includes commercial relationships, and we're glad to explain how that works if you ask.
- Responsible play concerns — if you or someone you know is finding it hard to keep play limits in check, mention this in your message. We can point you toward general responsible-play resources, though we're not a substitute for professional support services.
What We Can't Help With Directly
We're an independent comparison site, not an operator. That means we can't process redemptions, verify your identity for a sweepstakes casino, resolve an account issue, or issue a payout on any platform's behalf. For those matters, you'll need to contact the operator in question directly through their own support channels, usually listed in their account settings or help centre.
We also can't offer legal advice on whether a particular site is permitted in your state. Sweepstakes casino availability varies by state, operators set their own eligibility rules, and laws in this area continue to change. If you have a specific legal question, checking the operator's terms and your state's current guidance is the safer route.
What Happens After You Write to Us
Your message goes to a real person on our editorial team, not a bot. We read every enquiry, and if it's a correction or accuracy flag, we cross-check it against the operator's current terms before making any change. If it's a question we can't answer confidently — particularly anything touching on legal eligibility in your state — we'll say so plainly rather than guess.
If you're comparing options after getting in touch, our roundup of trusted non-GamStop casinos covers a related audience looking for alternatives outside standard regulated platforms, which may be useful background reading.
Before You Reach Out
A few quick checks that often answer common questions without needing to wait for a reply:
- Welcome offers and coin bundles change regularly — always confirm current terms directly on the operator's site before signing up.
- Redemption of Sweepstakes Coins typically requires identity verification and meeting a minimum threshold, so factor that in if your question is about cashing out.
- Every legitimate sweepstakes casino offers a purchase-free way to participate, usually alongside optional coin packages, so you're never required to spend to take part.
- State eligibility differs by operator, so check the excluded-states list on the specific platform you're asking about.
Thanks for taking the time to read this far. Whether it's a correction, a question, or feedback on how we cover new sweepstakes casinos, we're glad to hear from you.